URG QUALITY ASSURANCE PROGRAM
This program assures the customers "no surprise on delivery." The parts
covered under this program are inspected twice, the first time when the part
is removed from the vehicle. The second inspection is as the part is pulled
for delivery or shipping. Each inspector affixes a label on the part tag,
and signs the label, to be accountable for the inspection.
URG EXTENDED WARRANTIES
Participating members warranty their parts for extended periods, and many
offer installation/labor warranties to give the customer confidence with
each purchase. Please ask your URG member supplier for more detailed
informaiton and written assurances concerning the warranties offered.
URG COAST TO COAST WARRANTIES
If you have trouble with a part, and you are out of the URG member's area,
simply contact any URG member in North America to get help. Just present
your invoice, and the URG member will help you diagnose your problem, and
contact the selling URG member to facilitate a swift solution for you. Let
us be of assistance coast to coast.
URG QUICK SHIP
Need parts shipped? URG members promise to ship any warehoused in-stock part
within 24 hours, or call to let you know if they can't! URG members
understand you need prompt service, and your time is important.
URG PREMIUM PARTS
With URG's continued emphasis on increased business to professional auto
repair centres, OEM Service departments and collission repair centres, URG
introduces premium parts:
MECHANICAL PARTS - These will have less than 15K miles per year and never
over 60K and be double TM checked under URG's Quality Assurance Program. All
URG Premium Parts qualify for extended warranty and installation coverage.
BODY PARTS - These parts will be undamaged, with no more than one hour of
damage and no objectional words to qualify. Also, all parts and components
will be OEM. {Aftermarket parts are not eligible for this program}.
All Premium parts TM qualify for URG Coast to Coast Warranty TM, of course.
This is another important reason to do business with a URG member.